I can't set it up
in progress
H
Harper
Has there been any new development with the humidifier recently?
jhmoreno240
Harper the humidifier won't let you set it up again
Silvana Schettini
nothing to do!!! not even with the new update this morning... never seen an app like this!!!! And to say that since September it had worked without any problem for months, then after the third last update the CATASTROPHE
H
Harper
updated the status to
in progress
Sorry for the inconvenience!
Please try reconnecting the device to your WiFi network in the app. This usually resolves the issue and allows the setup to complete successfully.
If it still doesn’t work, let us know and we’ll help you further.
Silvana Schettini
Harper nothing to do, the app tells me a great signal, it sees my network BUT it doesn't connect!! I have already done the wifi reset several times to no avail
H
Harper
Have you been experiencing network connection failures in the last few days? Could you try reconfiguring the network connection again today?